Procedures

 Procedures 

1. Damages Check 

All personnel check for damages to home in their respective task areas, this could 

include broken tiles, broken lamps, etc. 

2. Home Check 

Person #1 checks every room and ensures that all wall switches work (overhead lights, 

fans, etc), all lightbulbs work, all outlets, all technology/appliances (TV, game consoles, 

Washer/Dryer, etc) are working properly. 

3. Games Check 

Person #1 checks respective rooms and ensures all games have their respective parts (pool tables have all balls, chalk, cues, etc/Board games have all parts/Arcade games have their necessary resources) 

4. Hot Tubs/Pools 

Person #1 ensures there is no debris/remnants of previous guests in any pools/hot tubs, 

then is to ensure each is at proper chemical balance and has all working features 

(heated pools, working jets in hot tubs, etc.) 

5. Bathrooms/Towels 

Person #2 is to clean the bathrooms in accordance with CoC LLC standards. The 

following is an example of a vanilla, unaltered clean that covers most bathrooms 

(procedure will vary with features such as a hot tub or washer/dryer inside a bathroom). 

Start with the shower by dry wiping the entire shower to help remove hairs, follow with 

scrubbing bubbles spray in the shower and set a phone timer for 4 minutes to allow set 

time. Whilst the spray is setting, the same procedure is to be applied to the toilet/urinal. 

Following, rinse the shower off with a shower head, if not available use a bowl/cup to 

distribute water and rinse off chemicals. For the toiler, use wet rags/paper towels, 

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followed by a dry wipe to remove chemicals. For shower, spray second round and allow to set, while this is happening move to the sink(s) and repeat the process of 

chemicals, wet wipe, dry wipe. Follow this by scrubbing the shower with a brush, and 

rinsing. Wipe down all surfaces from top to bottom such as cabinets, mirrors, and all 

remaining furnishings (including sink handles and faucets) with a glass cleaner or other quickly evaporating sprays so as not to leave water marks. After this has been done to 

all bathrooms, return to each replacing old towels with fresh towels, and used boxes with 

new boxes sets containing branded lotions and soaps. During this step, check the 

bathroom again for any inconsistencies, such as stains on ceilings or high walls. 

6. Interior Windows 

Person #3 will spray glass shiner and wipe to remove hairs and debris. This is followed 

by a spray of glass cleaner and scrub with telescope brushes, final wipe with a squeegee 

and paper towels to remove residue and debris that accumulates at the bottom of the 

windows after final wipe. 

7. Remove Bedding 

Person #4 ensures each bed is in good condition (no rips, punctures, deep stains, 

remnants, etc) and removes all bedding and places in bins for off-site cleaning. 

8. Make Beds 

Person #4 replaces all old bedding with new bedding and makes beds, folding each in 

CoC LLC double corner fold standards. Pillows are to be fluffed and reset in each bed. 

9. Refills/Replacements 

Person #2 ensures each bathroom has a full supply of toilet paper, soaps, lotions, paper 

towels, hand towels, feminine hygiene products, etc. 

10. Collect Towels 

This task is to be done concurrently with task 9, as person #2 leaves each room to get 

new supplies, they are to remove towels and return with new towels as they return with 

new supplies for each bathroom. 

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11. Kitchen/Dining 

Person #3 is to clean the kitchen in accordance with CoC LLC standards. The following 

is an example of a vanilla, unaltered clean that covers most kitchens (procedure will vary 

with additional appliances such as blender, air fryer, ect). 

Start by disposing of any food/beverages left behind by guests, removing dirty or used 

kitchen towels, and collecting any dirty dishes into the sink. With appropriate products (glass cleaner, stainless steel spray, easy off), wipe down all interior and exterior 

surfaces of commonly used appliances such as refrigerator, microwave, and oven, 

scrubbing with a sponge when necessary. Once dishes are removed, spray and wipe dry 

the sink. Following this, spray and wipe down upper cabinets, backsplash, countertops, 

and lower cabinets in this order to avoid wiping debris on to a clean area. Whilst wiping 

counters, assure all decor and countertop appliances, such as coffee maker or knife 

sets, are dust free and wiped down with disinfectant. Finish by ensuring every area is dry 

and removing the trash. 

12. Dishes 

This task is to be done concurrently with task 11. Person #3 is to hand wash dishes in 

the sink before loading them into the dishwasher. When the cycle is complete, dry and put away all dishes in their respective location. 

13. Surfaces 

Person #4 is to use a multi-purpose cleaner and wipe down every surface including 

dressers, pool table legs, speakers, washing machines, tables, lamp necks, chairs (using 

leather spray/conditioner where applicable), etc. 

14. Baseboards 

Person #1 is to wipe down all baseboards in the home, hitting all the sides of the rooms 

as they pass through each doing respective checks, hitting baseboards in previously 

occupied rooms following the non-occupied rooms. 

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15. Refills/Replace (Kitchen) 

Person #3 ensures the kitchen has a full supply of all applicable products such as dish soap, dish detergent, hand soap, kitchen towels, ect. 

16. Vacuuming/Sweeping 

The first two people to finish their individual tasks will begin vacuuming, starting on the top floors, and working the way down. When vacuuming is 75% done, or one person is 

unable to continue, that person moves to outside tasks, beginning with dusting and 

sweeping. 

17. Mopping 

The second two people to finish their individual tasks will begin mopping, when mopping 

is 75% finished or one person is unable to continue, that person moves to outside tasks 

starting with the exterior windows. Leave areas of traffic as the allotted 25% unmopped, 

for example, leaving the living room and a path between unfinished 

rooms/outdoors/front door. 

18. Outside 

This task is to be accomplished concurrently with the rest of the property whenever time 

and resources allow. Different people can do each part of this, as long as there is not 

crossover between the people responsible for the outdoors and the people responsible for mopping, so as not to redistribute dust and debris from outside. 

Following the dusting and sweeping outside, and the washing of windows, the people 

responsible are to check all appliances, lights, amenities, etc., to ensure everything is in 

good quality.